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Managed Print Services Program Administrator

Location: Seattle, US-WA (Greater Seattle Area)

Mid-Senior level
Strategy/Planning, Information Technology, Product Management 
Computer & Network Security 
July 29, 2010
Employer Job ID:

Job Description

Key Responsibilities:

•Performs complex business analyses of customer’s business communication requirements and develops benchmark demonstrations, proposals and value propositions that exceed customers’ requirements resulting in the development of new customers to Managed Print Services by applying a consultative approach.
•Coordinates with internal departments, such as, legal, sales, presales and finance.
•Serves as the respected subject matter expert and point of escalation relative to HP’s Managed Print Services programs, services and hardware/software.
•Builds net new routes to market for HP and Softchoice through Managed Print Services.
•Assists in drafting document (print) assessments for delivery to clients.
•Proactively develops new customer contacts, reviews leads, and participates in customers’ strategic planning sessions.
•Understands and delivers all Managed Print Services tools to Softchoice sales teams, presales teams and other resources as appropriate.
•Monitors and reports upon the pipeline for Managed Print Services opportunities.
•Keeps current on new printer product developments, competitive services and industry trends –
•Provides training and direction to Softchoice sales force relative to HP’s Managed Print Services programs and in the identification and development of Managed Print Services opportunities.
•Actively collaborates with the local District Managers to ensure seamless integration of the printer fleet strategy into their hardware/software sales strategy.
•Actively develops pricing for Managed Print Services opportunities through development of unique Softchoice HP Managed Print Services offering.
•Actively engages with local sales teams in the identification and pursuit of Managed Print Services opportunities with new and existing customers.
•Supports sales opportunities by providing information on product capabilities and technical specifications, applications, pricing, positioning, business case analysis and related tactical assistance.
•Meets or exceeds Managed Print Services revenue and gross profit expectations.
•Promotes products and represents the company at off-site customer meetings.
•Builds credibility through sold deals and continual communication to sales force. Publishes “wins” and case studies as appropriate.
•Performs other duties as assigned.

Required Skills:

•Excellent project management skills, including structuring and managing multiple work streams independently.
•Ability to independently manage complex projects and empowerment to complete them.
•Must have drive and ability to excel in a fast-paced, competitive sales environment.
•Strong presentation and customer service skills required.
•SharePoint experience preferred.
•Strong organizational skills.
•Ability to meet sales quotas and deadlines, and use good judgment in performing conflicting demands and managing priorities.

Education:•Four-year College degree or equivalent experience preferred.
•Minimum of 2 years project management experience supporting national program rollouts preferred.
•Prior experience in a pre-sales role preferred.
•Prior experience selling, servicing or managing printer fleets preferred.

We would like to thank you personally for applying to Softchoice. Please note that we will review your application and only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise. Again, thank you for your interest in a career at Softchoice!

Company Description

Softchoice is a leading North American provider of IT solutions and services and one of Canada’s Best Workplaces™ five years and running. With a network of more than 40 local sales offices supported by five regional call centers, we work with partners like Microsoft, HP and IBM to manage the technology needs of more than 19,000 small, mid-market, enterprise and public sector organizations.
Our commitment to service and to delivering strategic advice in person has resulted in consistent, above-market growth. Whether providing efficient, low-cost technology fulfillment, or advanced solution design and implementation, we’re helping organizations everywhere harness the power of innovation.

Additional Information

  • Applicants with recommendations are preferred.

Job ID: 1051877

Apply on Company Website


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